To return products you will need to request an RMA (Return Merchandise Authorization) number by using the form below. Please fill out the following information, click the button to request an RMA and our Returns Department will provide you with return instructions.

Order Information

Please note: All returned merchandise must be in original factory condition and include all original packaging materials, inserts, safety seals, and manuals. Any units that do not have all original parts will not be accepted.

Please note: For hygiene purposes, used electrodes should not be returned. There is a $5 fee for replacement of used electrodes and each missing accessory on all returns for credit or exchange when electrodes or accessories were used from a TENS unit kit and not bought as a separate accessory.

Please Call To Return Monday - Friday 9:30-5:30 EST at (866) 237-4013 or (727) 474-0796

Please note: Returns are only allowed within 30 days.

Your Information

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